Reputation management is one of the newest online services you can buy from agencies around the world.

Though it’s exciting to know that you can control your own production of content that you contribute to the Internet, it can also be unnerving knowing that everyone has that same opportunity.

Creating your own content allows you to post information that sheds the most positive light on your company. You can post content about your expanding business locations, the awards you’ve received as a company, and the success you’ve had over the years.

However, your competition can do the same – shedding the same positive light on their company as well, and they can also post negative content about your business.

Whether it’s your competition or an unsatisfied customer, there are many opportunities for other Internet users to post unsavory content about your company, which can hurt your business, diminish website traffic, and decrease sales.

In order to ensure that potential customers don’t get the wrong idea about your company because of one or two bad reviews, it’s crucial to employ reputation management. 

We’ve found the 35 best reputation management companies in the industry to help you choose the one that fits best with your company’s unique needs.

Updated 2017

The Best Reputation Management Companies of 2017

Rank

Rating

SEO Company

Company Website

Pricing Level

Location

Full Time Employees

SEOP

$$$$

California

51-100

WebpageFX

$$

Pennsylvania

100+

Outspoken Media

$$$

New York

51-100

4th

Capstrat

$$$$

North Carolina

51-100

5th

Reputation Management Consultants

$$$$

California

100+

6th

Reputation Rhino

$$$

New York

11-25

7th

OneIMS

$$$$

Illinois

51-100

8th

iSearch Media

$$$$

California

11-25

9th

BetterGraph

$$$

India

100+

10th

w3Police

$$$$

Texas

100+

11

readyBUZZ

$$$$

California

26-50

12

Greybox Creative

$$$

New York

11-25

13

RepEquity

$$$$

Washington, DC

26-50

14

LinkTub

$$$$

California

1-10

15

Root SEO

$$$

Indiana

1-10

16

Reputation MGMT

$$$

Florida

11-25

17

Innvio

$$$

Nevada

11-25

18

SRS Solutions

$$$$

New York

11-25

19

Leader Networks

$$$

Massachusetts

26-50

20

Brand Resurrection

$$$$

New York

11-25

21

Brand Yourself

$$$$

New York

26-50

22

Terrakon Marketing

$$$$

Missouri

26-50

23

Exclusive Concepts

$$$$

Massachusetts

11-25

24

Yada Yada Marketing

$$$

Florida

1-10

25

ThinkBigSites

$$$$

New York

51-100

26

Website Depot Inc.

$$$$

California

11-25

27

Get Me On Top

$$$$

New York

11-25

28

My Search Guru

$$$

Arizona

1-10

29

Kirk Communications

$$$

New Hampshire

26-50

30

Local Management

$$$

Florida

26-50

31

Bruce Clay

$$$$

California

100+

32

Mint Social

$$$

Arizona

11-25

33

VJG Interactive

$$$$

California

100+

34

Be Found Online

$$$$

Illinois

11-25

35

Standing Partnership

$$$$

Missouri

26-50


Reputation management refers to the monitoring of online content about your company to ensure that negative comments get resolved or removed. It can also help to force negative online content about your brand deeper into search engine results pages.

Not only that, but reputation management services typically also help your company to create positive content about your company, which helps to create a positive buzz online.

Creating and maintaining a positive image of your company for your customers is crucial to your success. Especially because 84% of people trust online reviews to the same extent that they would trust a personal recommendation. That means that for most online shoppers, a bad review is the same as a friend telling them not to trust your company.

Reputation management is one of the newest forms of online marketing in the world. It combines a lot of disciplines from several other marketing strategies, and it’s incredibly helpful for companies who want to launch a PR campaign on new media. The idea is that people can only find positive information on your company, so you get a better reputation.

This handful of agencies represents the best of the best in the whole world. They know how to make sure you get and maintain a positive reputation online, and they’re dedicated to delivering those quality results to every one of their clients.

If you want to make sure your company has the positive, friendly face you’ve always wanted, reputation management can make it happen with a combination of strategies.

Rather than ridding the Internet of negative information about your company, reputation management agencies work to push negative comments, ratings, and general information to the bottom of search results – which can keep potential customers from finding that information.

As we mentioned earlier, reputation management also involves creating positive information about your company that will overshadow the negative information.

With a combination of these strategies, you will have a clean and positive brand online, and these agencies can help you do it.

The best: SEOP

SEOP understands that most businesses find reputation management to be a distraction in their busy lives as business owners – which is where their services come into play.

SEOP is a cutting-edge digital marketing agency that adheres to a quality set of values like integrity, honesty, and straightforward expertise.These values come across in their work as they improve the overall reputations of their clients by controlling information online.

No matter what kind of information you want to publicize and promote, SEOP can do it with the tact and dignity that’s found only in top-tier agencies.

Second place: WebpageFX

WebpageFX knows how important it is to make sure that negative information about your company doesn’t go viral.

In order to keep negative information from spreading online, WebpageFX offers numerous customized reputation management solutions.

They can help companies that have already been targeted negatively to restore their reputation and even prevent it from happening again.

WebpageFX also provides tracking across social media platforms including Facebook, Twitter, YouTube, and others, to stop negative information dead in its tracks.

Not only do they make sure that negative information doesn’t spread, but they also increase the amount of positive information about your company on the Internet. They’ll create positive content that will help to push every negative post about your company to the very bottom of search results.

If you’re looking for a reputation management agency that thinks about every solution, WebpageFX is the perfect option.

In third: Outspoken Media

Outspoken Media is one of the smaller organizations on our list, but that doesn’t stop them from delivering big-agency results for all of their clients.

They understand that reputation management isn’t just about getting rid of the negative content, but creating positive content to replace it.

Their focus on client goals sets them apart, and their expertise is only matched by a handful of other agencies in the world. For a small-business approach to a worldwide task, Outspoken Media is your choice.


SEOP

WebpageFX

Outspoken

How to choose the correct reputation management agency for you

Our list of 35 different reputation management agencies certainly doesn’t make it easy to choose the best one for you. But if you’re having difficulty choosing, check out our top tips for selecting the best reputation management agency for you.

Location

If you’re a company that likes to speak in-person with those who have a hand in your business, location is a deciding factor. If you like to meet in-person, you should look for an agency that is located within a reasonable traveling distance of your company so that you can have face-to-face meetings.

Budget

Budget is also a deciding factor. You should be sure to do your research to ensure that the agency you choose is within your spending allowance. The last thing your business needs is for you to over-spend on any one marketing strategy. There are varying budget levels on our list, so you should be sure to find one that fits your needs!

Personality

Perhaps the most important factor in choosing the best reputation management agency to work with is whether or not their personality and culture as a company fits with yours. If you feel that your needs wont be met because the company doesn’t want to work with the strict deadlines that you have in place, or provide the communication you require, they’re probably not the best choice for your company. This is another reason it’s a great idea to meet in person with agencies that you’re considering – it allows you to get a feel for whether or not you’ll get along as professionals.

Want more information on how to pick the best reputation management partner for your business? Just check out our guide on choosing an SEO company.